Just push the big red button and more apartment fun.
Couriers have experience moving an item from point A to point B. Occasionally, there is also a point C. Delivery app couriers work for the payout. The payout occurs when the courier marks the delivery as complete. Between the pickup and the drop-off there is the constant monitoring of the courier’s precise location. Curious how precise? Make a deliberate wrong turn just before the drop-off location and watch how quickly the messages hit. Furthermore, it isn’t always the hungry customer doing the pouncing.
A delivery app keeps tabs on the courier. In more ways than one. However, that precise location is useful in many ways. One of those is real time navigation help. Without real time location awareness, that wrong turn could turn into a long delay. In fact, several miles down the wrong road, means a turnaround and a trip back. This is one example of the advanced tracking of a delivery app. Furthermore, it is common for the app to have timers on every part of the delivery. This is the system that delivers, timely deliveries.
With this in mind, it all starts with the big red button. Before we get too far into the big red button rabbit hole, there are a couple of points to make. First, is that not every delivery app has a big red button. However, one of the most popular delivery apps, does. Second, no matter which delivery app is in use, there will be a button. Furthermore, no matter what color the button is, it will have to be pushed, to get a payout.
Just Push the Big Red Button
A recent uptick in pickup merchants not releasing a delivery until the courier pushes the big red button, is the new normal. In other words, most merchants now expect the courier to do what the courier should be doing already. In fact, there can’t be a payout unless the process unfolds the way the app actually works. For example, if the courier accepts the offer from the queue, that is step one. Incidentally, that is the first time the big red button gets a push.
Once the courier arrives at the pickup merchant there will be a chance to confirm the pickup. The confirmation is important because it resets the timer. Furthermore, it lets all the involved parties know where to find the delivery cargo. Or the hot fresh food, as the case may be. Just look for the courier. That is also the location of the delivery items. One thing is for sure, the merchant no longer has the order. The merchant’s work is done. Now the merchant can mark the order as complete.
The natural assumption is that every courier marks the pickup of the order from the merchant. It seems only logical since that is the path to the payout. However, not every courier does this. Furthermore, sometimes it becomes a deliberate attempt to scam the merchant. It may seem bizarre, but scams and theft are real issues for merchants. Especially concerning a delivery order. If the delivery order disappears and the merchant can’t prove the courier took it, the merchant ends up on the hook for the loss.
The Take Away
The scenario in the section above is so common now, merchants keep each delivery out of reach until it gets the confirmation. Or until they see the courier push the big red button. It should be a given. One of the marks of courier professionalism is attention to detail. Forgetting to confirm the pickup is one thing. Just tap the big red button as soon as it’s discovered. Trying to scam a merchant can have consequences. Up to and including getting banned from the delivery app.
Confirming the delivery is the way to proceed into the actual delivery of the delivery. Furthermore, there is the required photo evidence. This is a natural step in the process. It happens just after pushing the big red button. In some apps, there is also a screen for verifying all the items are in the order. This is important, but not as much as the photo verification. Sealed bags remain sealed. Couriers do not open packages. For any reason. That is not part of the Point A to point B process.
Similarly the courier has the photo evidence of the pickup. It remains in-app. However, it verifies the courier’s work. Therefore, when the actual drop-off occurs, both the courier and the merchant have delivery proof. This is positive news for the delivery customer. They’ve been watching that little red dot on the tracker very closely. If it deviates more than a turn or two, there could be an intervention. Now that’s a savvy delivery customer.
The Apartment and the Big Red Button
Apartments complexes are complex. In the previous article the insights were largely about pattern recognition in the basic apartment complex. Getting the gist of the pattern, or layout of the complex saves valuable time. Especially when time is short, and the drop-off deadline looms. This is when every shortcut counts. Finding the pattern, or numbering system of an apartment complex, makes for a quicker drop-off.
On occasion the courier may need more specific directions. Therefore, pushing another big red button, is a step in the right direction. This big red button is the directions button. Those are extremely helpful. The directions. They guide the courier to the drop-off location with a pin on the map. Follow the pin. However, it’s best not to trust the pin completely. Particularly when dealing with an apartment complex. Nine times out of ten, unless the delivery customer placed the pin, it will be wrong.
Wrong in the sense that it will take the courier to the wrong building. The delivery pin locates itself to the coordinates of the apartment complex. No matter where the individual buildings sit, the pin defaults to the coordinates of the physical address. On rare occasions the pin hits it pretty close. And that is usually because the delivery customer set the pin to help the courier find the apartment faster. There is at least another article, or two, on this particular topic. Sometimes, the GPS pin is one of the biggest wildcards. More on that in upcoming articles. Until then, stay safe out there.
Like, share and follow the anonymous courier on X at @Theanonymousc1. Like and follow here for the Facebook page The Anonymous Courier on FB. Also find The anonymous courier on Pinterest.
Click on the Subscribe link to receive updates on new posts, updated posts and new features. Join today.
Comment here