Confirmation on arrival and a new complex for complexes.
It’s over there somewhere. Either straight ahead, or left at the next split. This is one of those complexes. You know the ones. No signs, no clues. Just clusters of buildings with lots of doors. Wait a minute there is a sign. It’s inside the stairwell. Completely unreadable from the parking lot. This could take some time. Furthermore, there is no discernible pattern. Imagine that. A complex, apartment complex. The address is 6542 Tree Lane, apartment number 413. No building number or description. Except, that isn’t entirely accurate.
In the example above, the building number is 6542. In another part of town, the building number is 4 and the apartment is number 13. Which means the entire complex is located at 6542 Tree Lane. This might be a good time to smoke ’em if you got ’em. And it feels like a real conundrum. Or a crazy riddle. However, it’s par for the course, when it comes to apartment complexes. And that’s just the ones without security gates. Occasionally it’s difficult to get confirmation of the precise apartment. It really depends on the complexity of the complex.
Newer apartment complexes have better numbering systems. In fact, some apartments have maps of the apartment layout. The maps are available at most leasing offices. Similarly, some apartment complexes have a map available with their website. Although many of those do not have a building guide, or apartment map. Sometimes an aerial view is helpful in finding the pattern. The pattern is the key to the delivery completion.
Confirmation On Arrival
The pattern of an apartment complex is not always intuitive. In other words, they don’t make sense. A pattern may be evident in the architect’s drawings. Perhaps there is something that stands out on the aerial view of the complex. However, on a stormy night with very little in the way of light, the layout of the buildings, is not so clear. Similarly, scouting for building numbers has its own challenges. In some complexes, there are no building numbers. Furthermore, it’s not an address riddle, as mentioned earlier.
Some apartment complexes don’t have the signs installed. And it isn’t an attempt to make things difficult for a courier. When someone has an address they typically look it up. Maybe even get some directions. When it’s a house, the process works as it should, but when it’s an apartment complex, it is usually like the description in the image below.
With this in mind, memorizing the complex, is a good way to avoid costly delays the next time around. However, it is complicated and time consuming to work at memorizing an apartment complex. Therefore, a little pattern recognition goes a long way. For example, apartment complex B only has one entrance. It is through a community gate. The numbering of the buildings begins on the right side of the complex and ascends as the courier travels through the property. With a horseshoe shaped property, the final building numbers will be to the left of the entrance.
A New Complex
It’s all in the pattern, except when the pattern isn’t visible. Then it’s up to the courier to quickly find a system that gets the delivery confirmation. In apartment complexes where the apartment numbers are visible from the street it’s a matter of counting. Either up, or down, depending on the pattern of the first set of numbers. Upon finding the correct building, it becomes a matter of the legwork. Buildings with multiple stairwells and no signs to indicate which way the apartments count, are the best cardio options. In other words, they have the best chance for climbing the wrong set of stairs.
It’s the wrong set of steps that create all the cardio. Experienced couriers know this all too well. Furthermore, it’s why they search the first floor apartment numbers, first. It’s about finding the pattern before the loss of time from just a guess. The idea is to save time when possible. The quicker the drop-off, the faster the trip to the next pickup.
Speaking of the next pickup, it may be noticeable that more and more merchants expect pickup confirmation, before the courier leaves with the delivery cargo. This isn’t something new. However, it is becoming the new normal. Furthermore that is understandable. Delivery theft is a costly issue for merchants. Additionally, the merchant is often on the hook for replacing the customer’s order if the pickup did not get confirmation through the delivery app.
Delivery Confirmation
The courier must confirm the delivery pickup. This is the only way to get the payout on the delivery. Every courier, at one time or another, forgets to tap the pickup confirmation button. Perhaps it’s a major rush. Or maybe there is heavy traffic that day. Whatever the case may be, it’s possible to confirm the pickup, even after the fact. However, that is something most merchants try to avoid. Therefore, there will be more and more requests to confirm the pickup while the courier is in the presence of the merchant.
It takes about fourteen seconds to confirm the pickup and snap a photo. Then the courier is all set. The delivery can proceed and the merchant is assured that the responsibility of the delivery, is now on the courier. Additionally, the photo of the delivery package will come in handy on the drop-off. The courier will most likely be leaving the delivery at the door. This means a second photo of the delivery package will exist. There is no better confirmation of the accuracy of the delivery. Much less its actual completion.
Confirming the delivery pickup with the merchant, is the mark of professionalism. It is also a positive boost for the courier’s reputation. That is a valuable rating for the courier. There will be more on the complexity of complexes in upcoming articles. In the meantime, stay safe out there.
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