Virtual Dispatch

Unstacking a stack, is a courier special skill. No two deliveries are the same. Likewise, no two drop offs are the same. Each dropoff has special conditions, and there are a multitude of ways to accomplish these.

One of the ways a courier can increase opportunities for earnings, is the stacked delivery. Furthermore, the courier can have multiple deliveries in one stack, and still receive new offers.

It is possible for the courier to queue deliveries as well. There’s no limit on how many deliveries a courier can take on at once. However, there is a limit in regards to quality service.

A stacked delivery, or multiple deliveries in one route, is an opportunity for additional earnings with less expense. They are usually close by, or along the same route, as the current offer.

Unstacking

In a crew delivery environment, the stack helps the courier manage a rush. The courier will often take a short delivery that can be dropped off along the way to a long delivery location. The idea is one that helps the courier and the customer.

However it is possible for the courier to lose expediency. For example, the courier delivers the faraway delivery first, bypassing the short delivery. Only to bring the less hot, and less fresh food, back to the short, on the way dropoff location.

The scenario mentioned above happens too often. Passing a dropoff location, to go to another dropoff location, only to double back is not efficient use of the courier’s resources. Most couriers will not waste the gas or the time doubling back. The close delivery will be done first, as is warranted.

However, this is not possible with an app that does not allow for sequential adjustment of dropoff steps. The courier needs this flexibility to step out of line when the situation calls for it.

For example, a traffic jam. The courier can sit in the traffic jam and delay two deliveries. Or the courier can step out of the sequence of the dropoff steps, and adjust accordingly. This allows the courier to make at least one on time delivery.

The Doordash app has an excellent system for switching tasks in the app. If the courier needs to postpone steps in a delivery in a stack, to focus on details of the other delivery, it’s an easy process.

Not every app is up to speed on switching between tasks. This sets the courier into, having to maintain, a linear delivery process. Stay safe out there.