The return delivery and how to get compensated
Trips are good. Return trips are also good. Except when they’re not. Many of the articles on this site will talk about the importance of delivery completions. After all, it’s the completion that yields the pay.
With this in mind, it is always a positive to pluck a better than average offer, from the delivery queue. Furthermore, getting the delivery completion is the goal. However there are times when this isn’t possible. These moments are rare but do happen.
Many articles on this site, refer to the snafu. Which is the soft way to say screw up. It is possible to lose a delivery because of a screw-up. With that being said, it is important to note that this is about the solo courier. The crew courier has a dedicated merchant and brand. Snafus are different in this environment. Standard.
The Return Delivery
Furthermore, in the crew environment, the courier will usually return with the cargo, if there is a major snafu. In this way, the merchant can troubleshoot the issue with the customer. This frees the courier up to do what the courier does. Drive.
Moreover, this means the crew courier can keep chasing better earnings. So, how does the solo courier, recover from a snafu that stops a delivery cold? Additionally, how does the solo courier get a completion, when none can be achieved?
There is actually a process for that, and it’s in the delivery app. A new courier just beginning with deliveries may be curious why a delivery cannot be left at the door. Why would the snafu create a returned delivery? This is a valid question, and the valid answer is alcohol.
The alcohol delivery cannot be left at the door. This creates an old school scenario where the courier must make contact with the delivery recipient. There are times, this is harder than it sounds. For example, door bells that don’t work. Or, someone is using headphones, and can’t hear the knocking. Or any similar situation.
Compensation
Therefore, when the courier is ultimately unable to complete the delivery, the return process is initiated. The process is part of the app and it guides the courier through the return. Furthermore, once the courier starts the return it is a matter of completing the requested actions.
Once the courier goes through the steps the order will be canceled through the app. Quickly. The courier will receive the agreed upon amount, and then the cargo is addressed. The courier will have the choice of destroying the cargo with a giant laser beam, or returning it to the merchant. Additionally, the app offers compensation for the return.
This process means the courier still receives pay for services rendered. Furthermore, it protects the courier and the courier’s ratings. That is the process of the return delivery and how to get compensated. Stay safe out there.
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