The Delivery Window and Timely Completions
Delivery windows are important. They exist and matter in terms of quality work. It’s a given, that a delivery will take a certain amount of time.
It is also true that the more completions a courier can do in one hour, the better the payout.
The delivery window is important because it involves the timing of an event that can go south as fast as pizza cools. For those that enjoy a good slice, that is fast.
The delivery window is a several step process that involves multiple entities.
The delivery window
Firstly, there is the demand for the delivery. The demand for a delivery is the courier’s mandate. The more demand the better for the courier.
At the point of demand, the delivery window is opened. However, there is still an important step that must happen for the delivery window to be official.
The next step in this process is the merchant preparation. Once the merchant has the delivery order, a delivery window can be set.
Finally, the courier will receive the delivery offer. If the courier accepts the offer, the final details of the delivery window will be available.
These are the details, of the delivery window, that matter to the courier. Upon accepting the offer, there are two points in time, the courier must observe.
The pickup time at the merchant, and the dropoff time, at the dropoff location.
These times are considered accurate though the courier will notice discrepancies at times.
Timely completions
The impact of delivery window times, on the courier’s stats, varies by app. The Doordash delivery platform, keeps a record for the courier to view and track.
Most delivery apps track stats in the same way. Consequently, timely completions are critical to the courier’s overall metrics.
The delivery window is a useful guide for doing quality work. Not only does it create a positive experience, it also keeps the courier on track for the next delivery window.
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