The best of crew dispatch, what’s on your board?
An article about the dispatch board is exciting! There are great features on a dispatch board. However, it isn’t a board. It is a screen that sorts and organizes the details of deliveries, and their locations. Also, it is one of the most important tools for the crew courier.
Since the advent of the smart phone, mapping systems have become more widely used. Moreover, some mapping systems were so advanced they could be integrated with other things. For example a delivery.
Crew Dispatch
This combination allowed the dispatch board to become mobile. With this in mind, the delivery app was right on time. Furthermore the tech and the delivery app combined forces, and helped keep cargo moving, during a pandemic.
That’s impressive for a board. Additionally it is one of the top job requirements for the crew courier. The order of the deliveries on the board is important. Not only the order of the deliveries, but also the order of the couriers. Here, couriers are matched to their deliveries.
With this in mind, it is important to be familiar with the dispatch board. Particularly the parts about the courier being on the road or in the store and available for the next delivery. The order of the couriers on the board, is important. It matters to the fair dispersal of delivery opportunities.
On Your Board
The dispatch board of a delivery crew, creates a more level playing field. The fair dispersal of deliveries, ensures all couriers on the team have equal exposure to deliveries. Of all types. Furthermore, this fair system is possible while clearing the delivery queue.
It should be noted that returning is an easy thing to forget. Particularly in the middle of a rush. The courier must make sure, to mark themselves as returned on the dispatch board. This sets the couriers place in the driver queue. In some delivery environments, the courier will be skipped if not on the board.
(Remember: return to the store return to the board)
This is also a good practice for gaining insight into the next delivery. Or series of deliveries. Furthermore, it will assist the courier in staying ahead of the curve. Stay safe out there.
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