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How to manage a failed delivery attempt in real time
How to manage a failed delivery attempt in real time A consistent courier goes through a lot of miles. This means a lot of delivery completions. In fact, it’s not uncommon for career couriers to have tens of thousands of delivery completions under their belts. And while that may seem like a large number, it’s…
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Dread the live agent showstopper why it’s better than before
Dread the live agent showstopper why it’s better than before Deliveries that happen back to back, with little or no space between, are bread and butter for the courier! Furthermore the longer this can continue in a shift, the better. It is possible for the courier to find a flow, in this scenario, that leads…
