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Counting in the delivery and a better customer advocate
Counting in the delivery and a better customer advocate Phone charger? Check! Plenty of gas in the ride? Check! Heatbag and coolers? Check! Looks like it’s a go for deliveries! Furthermore, it’s the beginning of a rush window! This is a better than average start to a delivery shift. Once the circumstances are aligned this…
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How to use the chicken leg dance to progress a delivery
How to use the chicken leg dance to progress a delivery The delivery season is extremely busy as we head into the Thanksgiving holiday! The offers are fast and steady until the courier locks in. Furthermore, the courier should be ready for the stack attack. During busy times the courier will often deliver multiple deliveries…
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Dread the live agent showstopper why it’s better than before
Dread the live agent showstopper why it’s better than before Deliveries that happen back to back, with little or no space between, are bread and butter for the courier! Furthermore the longer this can continue in a shift, the better. It is possible for the courier to find a flow, in this scenario, that leads…
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The hope for queue reviews, and good safety news
The hope for queue reviews, and good safety news So, ever been cruising along, and from out of nowhere it happens? It could be anything that is from out of nowhere, and it’s happening, during a better than average drive. When this type of event takes place it can be unsettling. Some examples of this…
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Fasttracking order and pay for a better delivery
Fasttracking order and pay for a better delivery Couriers spend a lot of time on the road. Both day and night. The colder temperatures, and the extended holiday season, create more demand for deliveries. Furthermore, the increased demand spans across all types of deliveries. One type of delivery that can be time consuming is the…
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The rush of the evening and why colder is better
The rush of the evening and why colder is better It’s late evening and the cold has settled in. The mission is to keep cargo warm, and the courier as well. The later it gets, the busier, and colder it gets. The offers coming in, are further and further away. This is the rush of…
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Unstacking the stack, is there more than one way?
Unstacking the stack, is there more than one way? Unstacking a stack, is a courier special skill. No two deliveries are the same. Likewise, no two drop offs are the same. Each dropoff has special conditions, and there are a multitude of ways to accomplish these. One of the ways a courier can increase opportunities…