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Can traffic delays lead to better arrival times?
Can traffic delays lead to better arrival times? Couriers deal with ratings on a regular basis. There is a rating for almost every move a courier makes. Particularly the solo courier using an app to complete deliveries. From the start of the delivery, to the moment after the drop-off, the courier deals with delivery ratings.…
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The holiday delivery driver shortcuts to better returns
The holiday delivery driver shortcuts to better returns It all happens right there at the door. And in the blink of an eye it is over. Then the process begins again. In a typical delivery shift the courier will repeat this scenario as often as possible. One way to increase the amount of times a…
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3 Ways a Courier Can Improve the Customer Experience
3 Ways a Courier Can Improve the Customer Experience Meet at the door. Leave at the door. Also, which door? The special notes do not specify a particular door, so, the front door is the default choice. A courier has several details to monitor when arriving at the drop off location. Depending on the time…
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The special delivery and the porch with the best light
The special delivery and the porch with the best light There is a difference between day deliveries, and night deliveries. Or more precisely, there is a difference in the degree of difficulty. A GPS device is handy and accurate, most of the time. However, there are times it causes more confusion, than it solves. In…
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How to contact customer service in a delivery app
How to contact customer service in a delivery app The day is almost over. The last delivery is on the board, and ready for pickup. The timing is set. Based on the details, the arrival time for the pickup, should be early. After the brief drive to the merchant, the next step can begin. Confirming…
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The fastest delivery service for the new courier
The fastest delivery service for the new courier The first delivery of a new courier is a nervous experience. From start to finish it is unpredictable. For example, what if no one answers the door? Or, what if it’s the wrong address? These are typical first time delivery questions. Similarly the new courier may not…
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Safety insights and the truth about cargo care
Safety insights and the truth about cargo care Safety insights are a benefit to every courier. Furthermore, they are sometimes acquired through trial and error. Fortunately there are many years of recorded delivery completions. This data goes a long way towards making every delivery as safe as possible. These days, being safety conscious is more…
