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How the cannoli shells made the special delivery
How the cannoli shells made the special delivery It’s the little things that count sometimes. Although grand and amazing things are nice, sometimes it’s the little things that have the biggest impact. Maybe it’s holding the door for the person following. Or perhaps it’s letting the person with only two items go first in the…
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Is a traditional delivery challenge a new tipping standard?
Is a traditional delivery challenge a new tipping standard? It may not be official but it is certainly a welcome change. Every courier has seen the instructions at least once. Leave at the door. In fact, it is such a common delivery condition now, it’s become unusual to see anything different. Furthermore, it’s a quick…
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The special event delivery and the extra hustle
The special event delivery and the extra hustle They don’t happen often. And they are unpredictable. In other words they could show up anywhere. Additionally there isn’t always a clue. Therefore, it’s possible to overlook its presence, until the delivery is done. Also it’s not a racoon, or a snake. Although the season to keep…
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3 Ways a Courier Can Improve the Customer Experience
3 Ways a Courier Can Improve the Customer Experience Meet at the door. Leave at the door. Also, which door? The special notes do not specify a particular door, so, the front door is the default choice. A courier has several details to monitor when arriving at the drop off location. Depending on the time…
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The best handle with care reminders for delivery couriers
The best handle with care reminders for delivery couriers A new season has begun! Time to get out on the road for another adventure. An evening run that begins just after setting sun. Longer days mean a later sunset. Therefore, normal rush windows will shift to accommodate. This also signals the beginning of the late…
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Arrival time rating and how to improve it
Arrival time rating and how to improve it Arrival times matter. The courier is timed throughout every delivery. From the moment the offer is accepted. To the moment it is cleared. There is a timer for every part of the delivery. One of the first things a new courier will notice is the arrival time…
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Simple strategy for self-employment tax on the solo courier
Simple strategy for self-employment tax on the solo courier It’s that time of year again. The season is beginning to change. The long nights and short days are switching places. The new normal will be longer days and shorter nights. This will also change those rush windows. Furthermore, the late night after hours delivery is…