-
Easy ways to improve courier ratings in a delivery app
Easy ways to improve courier ratings in a delivery app It was a good delivery. The pickup was smooth and timely. The traffic was thin. And confirming the drop-off, was well within the allowed time. Therefore, it was a good delivery. Until the ratings came down. And then that smile turned upside down. What the?…
-
The courier standard for a better delivery experience
The courier standard for a better delivery experience. The delivery experience is about the customer. Most of the time. The idea of providing a fast courteous service, is bread and butter for the courier. Indeed, the courier is always ready for the next delivery. Because each time there is a delivery completion, there is pay.…
-
The hot pursuit delivery – Tales of the Courier
-
How to get delivery confirmation with a closed merchant
How to get delivery confirmation with a closed merchant Closed. It is the first thing a courier notices when arriving at a pickup location. The lights are off and the open sign is dark. Not only is this confusing, but also it’s a pretty solid snafu. Somewhere along the way there was a miscommunication. One…
-
Extreme weather delivery and choosing the best route
Extreme weather delivery and choosing the best route The best route isn’t always the shortest one. Likewise, the best delivery isn’t always the one with a large tip. However, that doesn’t mean larger tips aren’t great. Furthermore, shorter routes are always a benefit in a delivery. Couriers look for the quickest path because the key…
-
The fast track to show time – Tales of the Courier
-
Acceptance rating delivery and getting a better return
Acceptance rating delivery and getting a better return Accepting a delivery from the queue is a normal thing for the solo courier. Pulling one from the dispatch board is old hat for the crew courier. Once the delivery is accepted, or assigned, the courier is off to the races. This process is best when completed…
