Virtual Dispatch

The lost delivery is more than a myth. It can happen at any time. Including, just before the drop-off. If that sounds rough, it is. There are numerous reasons a delivery can stall or run into a snag. Sometimes the stall is enough to end the delivery as incomplete.

With this in mind, it is an advantage to know when a delivery is reaching a tilting point. There are times when just a little nudge can set the ball rolling again. This is a benefit to the courier. Especially, when resources are already invested.

Likewise the amount of time spent on a delivery is important. This can directly impact the earnings potential. Moreover, this is when knowing if the delivery is salvageable, matters. It’s a possibility to lose time to a snafu. However, it’s a game changer when that time doubles or, in some cases, triples.

Hurry Up and Wait

Furthermore, one stalled delivery can alter the potential of an entire shift. Additionally, this scenario is mainly a solo courier deal. The crew courier has an entirely different experience with a stalled delivery. For example, a manager or merchant that works to mitigate delivery issues.

Also the crew courier has a pay guarantee. The solo courier has a conditional pay guarantee. Therefore, the solo courier has to examine the situation carefully. The offer was worth accepting to begin with. This is a positive place to start. Then, a real look at the delay. It’s good to stay sharp.

What type of delay, and how long will it last, in real time? The courier should question if dismissing the current bird in the hand, will actually net two more from the bush. Similarly, in a different context, lost time is relative. This is how the best couriers can maintain a one hundred percent completion rating for years. They commit to the delivery completion.

Seeing it through, regardless of where it leads, is a mark of the pro courier. This strategy is also one that can save time overall. Furthermore, if the courier is in contact with the drop-off location, time is not being lost as rapidly as it may seem.

With this in mind a delay, or a hurry up and wait, can become a chance to follow through. Thereby saving one delivery from becoming the lost delivery. Stay safe out there.

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