Dispatch delivery driver and surprise at the queue
The delivery queue is an important part of every delivery. In fact, the courier spends a fair amount of time examining a dispatch board. Whether it be on a phone. Or on a screen mounted in the dispatch area of a merchant, the courier will be watching. This goes doubly for the queue when a delivery offer presents. Almost every dispatch delivery driver watches for a surprise in the queue.
With this in mind, it is in the courier’s best interest to thoroughly examine a delivery offer before accepting it. There are many reasons why a careful examination is best. One of the more logical reasons is the budgeting of resources. For example, fuel. One of the most important details at the queue is the estimated mileage. This detail helps determine if using resources compares to the potential pay.
It is a delicate balance at times. Furthermore, the courier must be diligent about prudence when committing resources. In short, earning more than one spends. That is the basic skill that will help mitigate the surprise at the queue. However, it means the courier must quickly calculate the merits of the offer. Will it cost more than it pays?
Dispatch Delivery Driver
This article is a focus on the dispatch delivery driver using a delivery app. The quick calculation at the queue, is because the queue’s offer display time, is short. This means there are only a few seconds to analyze the details and decide. Paying close attention to the most relevant details on the screen is critical. If the courier accepts the offer, further details will become available.
Likewise, if the courier takes too long to accept or decline the offer, it will vanish. Once an offer returns to the queue, it is gone. Then the courier waits for another offer to appear on the dispatch screen. There is a technique to quickly examine the offer screen and that is experience. Indeed it may sound old school, but it is effective. Additionally, there are only basic details available in the offer screen. The basic ones a courier needs to make a decision for, or against.
Surprise at the queue happens when a detail is missed. Sometimes an entire offer is missed hunting for one detail. The dispatch delivery driver practices getting an overview of the entire delivery offer. Then comparing it with available resources and goals. And finally, making a decision to accept or decline the offer. Much more on this in upcoming articles. Stay safe out there.
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