-
Better reviews and ratings with a focus on the basics
Better reviews and ratings with a focus on the basics It takes time to develop a good reputation. And it takes even more time to develop a trustworthy one. This can be especially true for couriers. Many couriers, whether on a crew or running solo, are running in familiar zones. Familiar zones lead to familiar…
-
Missing the forest for the trees and one pin obsession
Missing the forest for the trees and one pin obsession Keep your eyes on the prize. Also, stay focused. The drop-off is just ahead. Somewhere. The search is on and the pin is just around the next turn. It is clearly visible on the GPS. In fact, choosing this route was pin related. The pin…
-
How to choose the best dispatch offer from a delivery queue
How to choose the best dispatch offer from a delivery queue It happens fast. There are only a few seconds to spare. Every detail counts. And the wrong choice could be costly. This is the moment when intense concentration matters. Therefore, a quiet moment and some quality time to scrutinize every detail, is just what…
-
Building delivery experience for the new courier
Building delivery experience for the new courier It’s an age old conundrum. The job is available, but only to the experienced courier. Likewise the inexperienced driver wants to get experience running deliveries. However, only experienced drivers are considered. With this in mind, gaining delivery experience, can feel like a catch twenty two. Or an unsolvable…
-
The special delivery and the porch with the best light
The special delivery and the porch with the best light There is a difference between day deliveries, and night deliveries. Or more precisely, there is a difference in the degree of difficulty. A GPS device is handy and accurate, most of the time. However, there are times it causes more confusion, than it solves. In…
-
The timing of the scheduled delivery for improved quality
The timing of the scheduled delivery for improved quality The scheduled delivery is unlike any other delivery type. There are alcohol deliveries and pet supply deliveries. Additionally there are grocery deliveries and prescription deliveries from a pharmacy. And the list continues to grow as more merchants join the at home delivery market. With all these…
-
The best way to navigate a difficult delivery
The best way to navigate a difficult delivery Finding the way is a courier specialty. Between diversions, detours and distractions, finding the way can be a challenge. Especially when a delivery has gone off the rails. There could be any number of reasons why a delivery falters. In some cases it’s about the cargo. Whatever…
