-
Is a traditional delivery challenge a new tipping standard?
Is a traditional delivery challenge a new tipping standard? It may not be official but it is certainly a welcome change. Every courier has seen the instructions at least once. Leave at the door. In fact, it is such a common delivery condition now, it’s become unusual to see anything different. Furthermore, it’s a quick…
-
Building delivery experience for the new courier
Building delivery experience for the new courier It’s an age old conundrum. The job is available, but only to the experienced courier. Likewise the inexperienced driver wants to get experience running deliveries. However, only experienced drivers are considered. With this in mind, gaining delivery experience, can feel like a catch twenty two. Or an unsolvable…
-
The best return policy is nil – Tales of the Courier
The best return policy is nil – Tales of the Courier 1courier checks the m-com link again. It’s the same. Outside the vehicle, the skies have turned dark, and foreboding. The winds have also picked up. He toggles the m-com link to the real time radar. It is foreboding alright. The way things are looking,…
-
The special event delivery and the extra hustle
The special event delivery and the extra hustle They don’t happen often. And they are unpredictable. In other words they could show up anywhere. Additionally there isn’t always a clue. Therefore, it’s possible to overlook its presence, until the delivery is done. Also it’s not a racoon, or a snake. Although the season to keep…
-
3 Ways a Courier Can Improve the Customer Experience
3 Ways a Courier Can Improve the Customer Experience Meet at the door. Leave at the door. Also, which door? The special notes do not specify a particular door, so, the front door is the default choice. A courier has several details to monitor when arriving at the drop off location. Depending on the time…
-
The best handle with care reminders for delivery couriers
The best handle with care reminders for delivery couriers A new season has begun! Time to get out on the road for another adventure. An evening run that begins just after setting sun. Longer days mean a later sunset. Therefore, normal rush windows will shift to accommodate. This also signals the beginning of the late…
-
Best road trip snacks to save a dollar or two
Best road trip snacks to save a dollar or two Every road trip is not the same. The road is always unpredictable. From weather events, to unforeseen traffic obstructions, almost anything can happen. Furthermore, planning for the unexpected road issue is a trait of the diligent courier. From first aid kits to road flares, preparation…
