Author: Donald Grant

  • The double stack drop-off and the last minute beverage

    The double stack drop-off and the last minute beverage

    The double stack drop-off and the last minute beverage. It shows up out of nowhere. The bonus offer that creates a stack. It can happen while the courier is on the way to the pickup location. It can also happen while the courier is waiting at a pickup location. The chances are good that the…

  • Challenge of the last call and late night delivery

    Challenge of the last call and late night delivery

    Challenge of the last call and late night delivery The late night delivery is in a league of its own. Some nights it’s all about that last minute delivery rush. Maybe it’s the fear of missing out, or a clever ad campaign happening on a popular satellite channel. Whatever the case may be, the offers…

  • The off the grid delivery is a new challenge every time

    The off the grid delivery is a new challenge every time

    The off the grid delivery is a new challenge every time. Anything off the grid might be hard to find. Whether it be because of the seclusion of the location, or its unique build. Maybe it’s back in the woods. There is also the newly constructed house or subdivision. These do not show up on…

  • Test case or special case – Tales of the Courier

    Test case or special case – Tales of the Courier

    Test case or special case – Tales of the Courier The first time it happened, he didn’t know what he was getting himself into. Of course, that’s how it is with a first time experience. There’s a learning curve. A feeling of uncertainty. Then the slow and inevitable realization of a better way. The better…

  • The fast track to show time – Tales of the Courier

    The fast track to show time – Tales of the Courier

    The fast track to show time – Tales of the Courier The road is the place to be. Wind rushing by as the wheels roll and the asphalt paves the way. There is something serene about watching the horizon run ever onward. And the feel of the road through the steering wheel as the miles…

  • Acceptance rating delivery and getting a better return

    Acceptance rating delivery and getting a better return

    Acceptance rating delivery and getting a better return Accepting a delivery from the queue is a normal thing for the solo courier. Pulling one from the dispatch board is old hat for the crew courier. Once the delivery is accepted, or assigned, the courier is off to the races. This process is best when completed…

  • Hand it to me – The best hot and fresh delivery

    Hand it to me – The best hot and fresh delivery

    Hand it to me – The best hot and fresh delivery There was a time in delivery when leaving something at the door was not a standard practice. In fact, the earliest of the delivery apps didn’t start out with leave at the door options. It was always a given that the customer would take…