A delivery guarantee, tips for better completions
Leave at the door. Four words that changed everything. For the courier. Most farmers were not impacted by the leave at the door words. Additionally, the entire industry of tire manufacturing was likely unaffected. However, the courier was not left unscathed.
With this in mind, there came a new way of doing things. Created out of necessity it became a real struggle. Or at least that was the worry at the time. However, it changed the way one profession operates. In fact the profession had to adopt new ways of doing things.
A delivery guarantee
Leaving delivery orders at the door was one of them. This was nothing new to couriers like UPS or Fed Ex workers. It is their custom to leave the packages at the door. The technology for proof of delivery was around a long time ago. However, it still had to be developed for the hot fresh food delivery.
One pandemic later, and it’s a done deal. Of course there was a lot of trial and error along the way. Now the leave at the door option, is a part of the delivery experience. Not only does it help with convenience, but also it saves time. Saving time is a courier best practice.
The problem is the proof of delivery. This article addresses some of the problems. However, it may only just begin to cover all the detail with leave at the door. A delivery guarantee would help.
For the purposes of this brief article it’s about proof of delivery. Even if the customer is available and takes the hot fresh food personally. Proof is still important. Especially as the apps continue to adjust, and readjust, ratings. It is possible to mark the delivery as handed to the customer. In some cases this is enough. However, the proof of delivery photo, is better for the courier.
It is important to note that a delivery marked hand it to me, doesn’t need the photo evidence.
Better completions
This is why proof of delivery is so important. If it is a leave at the door, and the drop-off location accepts delivery personally, picture proof is still a good idea. Stay safe out there.
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A delivery guarantee
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